While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
The Children’s Health Insurance Program (CHIP) provides comprehensive free or low-cost healthcare benefits to children whose parents or guardians do not qualify for Medicaid. CHIP is a federal program, and each state/territory has flexibility to design their own CHIP program within federal guidelines. Therefore, CHIP benefits may differ in each state/territory.
CHIP benefits may include annual check-ups, hospital visits, dental insurance, vision insurance and more. All services are provided through medical providers that participate in the CHIP program. Not all doctors and medical facilities accept CHIP patients.
Learn more about CHIP benefits here.
The U.S. Virgin Islands state CHIP program is called the U.S. Virgin Islands CHIP. It is administered by the U.S. Virgin Islands Department of Human Services. For more information about the U.S. Virgin Islands CHIP, click here.
A child may receive CHIP benefits in the U.S. Virgin Islands for as long as he or she qualifies for the program. A participant’s qualifications are determined by their age and their household’s monthly gross income. To learn more about eligibility and qualifying for the U.S. Virgin Islands CHIP, click here.
If a child is eligible for CHIP, the following services will be covered:
Other services may also be covered depending on the child’s needs.
For more information about the services covered and what medical assistance you can receive, call the U.S. Virgin Islands Medicaid line at 1 (340) 715-6929 or review the U.S. Virgin Islands Family Assistance Programs page here.
To qualify for CHIP in U.S. Virgin Islands, a child must meet the following criteria:
For more information on U.S. Virgin Islands’ household income limits and other eligibility criteria to qualify for CHIP, click here.
The maximum cost-sharing amount depends on your gross household income. If your household is at or below 150 percent of the Federal Poverty Level, your premium cannot be more than Medicaid. If your household has an income above the Federal Poverty Level, your premium cannot be more than 5 percent of your annual income.
For more information on the cost of CHIP benefits in the U.S. Virgin Islands, visit the CHIP cost-sharing page here. Or call the U.S. Virgin Islands Medicaid line at 1-340-715-6929.
Before applying for the U.S. Virgin Islands CHIP, complete the following three steps:
Learn about the income limits and other eligibility criteria here.
To apply for CHIP online, you can create an account through the federal HealthCare Marketplace here.
To apply for CHIP in person, visit your nearest U.S. Virgin Islands Department of Human Services Office location below.
1303 Hospital Ground Knud Hansen Complex
Building A
St. Thomas, VI 00802
3011 Golden Rock Christiansted
St. Croix, VI 00820
To apply by phone, call:
Depending on your method of application, you can check your application status in the following ways:
You will receive a determination letter in the mail notifying you of your eligibility for CHIP within45 days of applying. This timeline may be extended if the Department of Human Services requires more information from you to process your application.
If approved for CHIP, you will be sent a U.S. Virgin Islands Health Insurance Identification Card in the mail.
For more information about what happens after you apply for the U.S. Virgin Islands CHIP, you can contact the U.S. Virgin Islands Medicaid line at 1 (340) 715-6929.
If you do not agree with the U.S. Virgin Islands Department of Human Services’ decision to deny your CHIP benefits, you can file an appeal by calling DHS:
To transfer your child from your current insurance to CHIP benefits, you will need to contact your current health insurance provider and ask a representative to discontinue their insurance coverage.
You can find your insurance company’s customer service number on your health insurance card.
If you have any questions about the insurance transfer process, contact the federal health insurance marketplace, HealthCare.gov, at 1 (800) 318-2596.
If you have any further questions about the U.S. Virgin Islands CHIP or CHIP, call the U.S. Virgin Islands Medicaid line at 1 (340) 715-6929. You can also email the Medicaid call center at vimmis@dhs.vi.gov.
Phone services are available Monday through Friday from 7:00 AM to 7:00 PM, but in-person hours vary.
For phone support, you can also call:
You can also contact your local U.S. Virgin Islands Department of Human Services office for assistance. Find your nearest office location and contact information here.
While we are not affiliated with the government in any way, our private company engaged writers to research the Children’s Health Insurance Program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free CHIP Guide is filled with helpful information about how to apply, program eligibility and how to get in touch with local offices. You can view or download our free guide here.
