While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
The Children’s Health Insurance Program (CHIP) provides comprehensive free or low-cost healthcare benefits to children whose parents or guardians do not qualify for Medicaid. CHIP is a federal program, and each state/territory has flexibility to design their own CHIP program within federal guidelines. Therefore, CHIP benefits may differ in each state/territory.
CHIP benefits may include annual check-ups, hospital visits, dental insurance, vision insurance and more. All services are provided through medical providers that participate in the CHIP program. Not all doctors and medical facilities accept CHIP patients.
Learn more about CHIP benefits here.
The New Mexico state CHIP program is called New MexiKids. It is administered by the New Mexico Human Services Department. For more information about New MexiKids, click here.
A child may receive CHIP benefits in New Mexico for as long as he or she qualifies for the program. A participant’s qualifications are determined by their age and their household’s monthly gross income. To learn more about eligibility and qualifying for the New MexiKids, click here.
If a child is eligible for CHIP, the following services will be covered:
Other services may also be covered depending on the child’s needs.
For more information about the services covered and what medical assistance you can receive, call the Human Services Department Customer Service Center at 1 (800) 283-4465.
To qualify for CHIP in New Mexico, a child must meet the following criteria:
For more information on New Mexico’s household income limits and other eligibility criteria to qualify for CHIP, click here.
Families enrolled in New MexiKids do not have premiums for services. When your child receives covered medical services, your copay will be $5 except for emergency services. Copays for emergency services are $25.
For more information on the cost of CHIP benefits in New Mexico, call the Human Services Department Customer Service Center at 1 (800) 283-4465.
Before applying for New MexiKids, complete the following three steps:
Learn about the income limits and other eligibility criteria here.
To apply for CHIP online, you can create an account through YesNM here.
To apply for CHIP in person, click here to find your nearest New Mexico Income Support Division (ISD) office location.
To apply for CHIP by phone, call 1 (855) 637-6574.
To apply for CHIP by mail, fill out the Application for Assistance found here and send it to the following address:
Central ASPEN Scanning Area (CASA)
P.O. Box 830
Bernalillo, NM 87004
To apply for CHIP by fax, send your completed application to 1 (855) 804-8960.
For a copy of the Application for Assistance in Spanish, click here.
Depending on your method of application, you can check your application status in the following ways:
You will receive a determination letter in the mail notifying you of your eligibility for CHIP within 45 days. If approved for CHIP, you will be sent further instructions for enrolling in a healthcare plan.
For more information about what happens after you apply for New MexiKids, you can contact the Human Services Department Customer Service Center at 1 (800) 283-4465.
If you do not agree with the New Mexico Human Services Department’s decision to deny your CHIP benefits, you can file an appeal within 90 days of when you receive your eligibility determination in the mail.
You can file your appeal by mail, in person, or by phone.
To send your appeal by phone, call 1 (800) 432-6217.
To send your appeal by mail, send your appeal request to the following address:
HSD Hearing’s Bureau
PO Box 2348
Santa Fe, NM 87504
To submit your appeal in person, visit your local office. Click here to find your nearest New Mexico Income Support Division (ISD) office location
If you have any further questions regarding the appeals process, you can contact the Human Services Department Customer Service Center at 1 (800) 283-4465.
To transfer your child from your current insurance to CHIP benefits, you will need to contact your current health insurance provider and ask a representative to discontinue their insurance coverage.
You can find your insurance company’s customer service number on your health insurance card.
If you have any questions about the insurance transfer process, contact the Human Services Department Customer Service Center at 1 (800) 283-4465.
If you have any further questions about New MexiKids or CHIP, call the Human Services Department Customer Service Center at 1 (800) 283-4465.
You can also contact your local New Mexico Income Support Division office for assistance. Find your nearest office location and contact information here.
Services and hours may vary by location.
While we are not affiliated with the government in any way, our private company engaged writers to research the Children’s Health Insurance Program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free CHIP Guide is filled with helpful information about how to apply, program eligibility and how to get in touch with local offices. You can view or download our free guide here.