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While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
The Children’s Health Insurance Program (CHIP) provides comprehensive free or low-cost healthcare benefits to children whose parents or guardians do not qualify for Medicaid. CHIP is a federal program, and each state/territory has flexibility to design their own CHIP program within federal guidelines. Therefore, CHIP benefits may differ in each state/territory.
CHIP benefits may include annual check-ups, hospital visits, dental insurance, vision insurance and more. All services are provided through medical providers that participate in the CHIP program. Not all doctors and medical facilities accept CHIP patients.
Learn more about CHIP benefits here.
The Arkansas state CHIP program is called the Arkansas ARKids First. It is administered by the Arkansas Department of Human Services. For more information about the Arkansas ARKids First, click here.
A child may receive CHIP benefits in Arkansas for as long as he or she qualifies for the program. A participant’s qualifications are determined by their age and their household’s monthly gross income. To learn more about eligibility and qualifying for the Arkansas ARKids First, click here.
If a child is eligible for CHIP, the following services will be covered:
Other services may also be covered depending on the child’s needs.
For more information about the services covered and what medical assistance you can receive, call the ARKids First Health Insurance line at 1 (888) 474-8275 or review the Arkansas Department of Human Services page here.
To qualify for CHIP in Arkansas, a child must meet the following criteria:
For more information on Arkansas’s household income limits and other eligibility criteria to qualify for CHIP, click here.
If your child is eligible for Arkansas ARKids First you will not have to pay a premium.
When your child receives covered medical services, your copay will be $0 to $10 except on inpatient services.
For more information on the cost of CHIP benefits in Arkansas, visit the Arkansas ARKids First page here. Or call the ARKids First Health Insurance line at 1 (888) 474-8275.
Before applying for the Arkansas ARKids First, complete the following three steps:
Learn about the income limits and other eligibility criteria here.
To apply for CHIP online, you can create an account through the Access Arkansas benefit portal here.
To apply for CHIP in person, click here to find your nearest Arkansas Department of Human Services office location.
To apply for CHIP by mail, fill out the Household Health Coverage Application found here and send it to the following address:
DHS Pine Bluff Scanning Center
P.O. Box 8848
Pine Bluff, AR 71611-8848
To apply for CHIP by fax, send your completed application to 1 (870) 543-3421.
To apply for CHIP by email, send a digital copy of your completed application to 351Jefferson@Arkansas.gov.
*Arkansas uses the same application for multiple benefit and self-reliance programs. Be sure to mark the correct program you are applying for in your application.
Depending on your method of application, you can check your application status in the following ways:
Arkansas has a 90-day waiting period before uninsured children are eligible for CHIP coverage. Newborns are exempt from this period.
You will receive a determination letter in the mail notifying you of your eligibility for CHIP within 45 days of applying. This timeline may be extended if the Department of Human Services requires more information from you to process your application.
If approved for CHIP, you will be sent an Arkansas Health Insurance Identification Card within 30 days of your eligibility determination letter.
For more information about what happens after you apply for the Arkansas ARKids First, you can contact the ARKids First Health Insurance Center at 1 (888) 474-8275.
If you do not agree with the Arkansas Department of Human Services’ decision to deny you CHIP benefits, you can file an appeal within 30 days of when you receive your eligibility determination in the mail.
You can file your appeal by mail or by fax to the Health Insurance Marketplace.
To send your appeal by fax, fill out the appeal form here and dial 1 (877) 369-0130.
To send your appeal by mail, complete the appeal form and send it to the following address:
Health Insurance Marketplace
465 Industrial Blvd.London, KY 40750-0061
After submitting your appeal, you will receive a decision by mail or email within 30 days.
If you have any further questions regarding the appeals process, you can contact the Marketplace Appeals Center at 1 (855) 231-1751. Or, you can contact the Arkansas ARKids First Health Insurance Center at 1 (888) 474-8275.
To transfer your child from your current insurance to CHIP benefits, you will need to contact your current health insurance provider and ask a representative to discontinue their insurance coverage.
You can find your insurance company’s customer service number on your health insurance card.
If you have any questions about the insurance transfer process, contact the Arkansas Health Insurance Marketplace at 1 (800) 852-5494. Or, send an email to the customer support team here.
If you have any further questions about the Arkansas ARKids First or CHIP, call the ARKids First Health Insurance Center at 1 (888) 474-8275 or 1 (800) 482-8988 for Spanish.
You can also call the Access Arkansas Help Center at 1 (855) 372-1084 if you need help with your application.
You can also contact your local Arkansas Department of Human Services office for assistance. Find your nearest office location and contact information here.
Services are available Monday through Friday from 8:00 AM to 4:30 PM.
For additional inquiries, you can email the Arkansas Department of Human Services at 351Jefferson@Arkansas.gov.
While we are not affiliated with the government in any way, our private company engaged writers to research the Children’s Health Insurance Program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free CHIP Guide is filled with helpful information about how to apply, program eligibility and how to get in touch with local offices. You can view or download our free guide here.